Rethinking Recruitment Reporting
Applicant tracking systems (ATS) are widely adopted in higher education recruitment to streamline hiring by automatically screening, sorting, and filtering candidates. While they promise a faster and more effective process, their limitations become clear when evaluating the effectiveness of job boards, a critical component of recruitment in the digital age.
Human resource departments often subscribe to multiple job boards to reach a broader pool of candidates. When applicants apply for a job they select the platform where they found the listing. This provides data for HR teams to track which boards bring in the best and the most candidates; however, this approach is complicated when job boards partner with other job boards and aggregate listings across these multiple platforms.
Applicants who view a post on a secondary job board can only indicate that site as their source, without an option to select the original board. This data gap prevents institutions from fully understanding where their applicants are coming from.
While an ATS can be useful for managing tasks like application sorting and creating databases, they don’t always offer a comprehensive view of recruitment sources.
HR teams can make more informed decisions about which job boards are truly successful by tagging job postings on job boards with a unique identifier, using parameters Job Board Jigsaw Rethinking Recruitment Reporting By Courtney Mullins on a vendor’s website that can be monitored through Google Analytics, creating unique links for each job board they contract with, and asking applicants directly where they found the job listing.
The best hiring practices will combine the benefits of technology with thoughtful human evaluation, ensuring that recruitment remains equitable and mission driven.
By rethinking their job board strategies and refining how data is tracked, colleges can create a more transparent, inclusive, and effective hiring process that aligns with their core mission.
How HR Can Track Job Board Effectiveness?
Use Unique Tracking URLs for Job Postings
• Generate a unique URL for each job board posted on.
• Use a URL shortener (e.g., Bitly) for cleaner, trackable links.
• Monitor link performance via your analytics platform.
Leverage Google Analytics for Source Tracking
• Set up Google Analytics tracking for career page visits.
• Create goals or conversion events to track job applications submitted. • Use referral reports to identify where traffic is coming from.
Ensure ATS Allows for Multiple Job Source Selections
• Review ATS settings to confirm candidates can select more than one source.
• Work with the ATS vendor to explore customization options for better tracking.
Periodically Survey Applicants on How They Found the Job Listing
• Add a question to the application process: “Where did you first see this job posting?”
• Follow up with a short survey after hiring rounds to validate job board effectiveness.
Monitor and Optimize Job Board Investments Regularly
• Compare job board performance quarterly or semi-annually.
• Assess both the quantity and quality of applicants per source.
• Reallocate budgets to job boards that yield the best results.
• Explore new job boards or targeted platforms based on performance trends.